Verify your identity
Use the Verified Employee card in Microsoft Authenticator on your phone. Choose what you need to do.
Before you continue
Only continue if you called the entrasuite.net service desk and are speaking to an agent now.
If someone called you, sent you this link, or asked you to scan a code, stop. The service desk will never ask you to do this.
Did you call the service desk yourself?
Stop here
Don't scan any codes or share anything from your phone.
Hang up, then call the service desk yourself on 07502670571 so they can check whether the call was genuine.
Share your employee card
Open Microsoft Authenticator to share your Verified Employee card and complete Face Check.
- Open Microsoft Authenticator on your phone.
- Scan this code.
- Share your Verified Employee card and complete Face Check.
This code works for 5 minutes and only for this page.
You're verified
Your identity has been confirmed with your employee card and Face Check.
Read this reference number to the agent
The agent will match it to your verification.
You can close this page when the agent confirms. Never read this number to someone who called you.
Face Check didn't match
Your card was shared, but your face couldn't be matched to the photo on it.
Try again facing a light source, with your face fully in the frame and nothing covering it. If it still doesn't match, tell the agent and they'll use another way to check who you are.
Your employee card has expired
Your Verified Employee card has expired. Renew it in My Account, then try again.
If you can't sign in to My Account, tell the agent on your call and they'll use another way to check who you are.
Something went wrong
We couldn't check your card. Try again, and if it keeps happening, tell the agent on your call.